Testimonials

About Us Testimonials

Daniel, who is the estimator, he was excellent and worked with me to come up with a price and quality that was what i was looking for. The work was done very professionally, and I did have issues with one employee but after a call to Daniel that was rectified and the job was actually completed 2 days early. I would highly recommend Crandall Roofing for any roofing job. They are not the cheapest, but the quality of the work done makes the added cost worth it. The warranties on product and workmanship were also very important for me.

C Markell

Need a NEW ROOF??? You can stop searching!... Relax! We did the "Due Diligence!" Crandall Roofing Inc. is one of Santa Rosa's Very Best! When it comes time for a new roof, they are an exceptional choice! After spending many months of in-depth research doing an exhaustive super deep dive on over 25 reputable Santa Rosa area roofing companies! that included multiple interviews, bids, materials, overall value, and competitive cost comparisons, it was Crandall Roofing Inc. that rose to the top! We chose Crandall Roofing Inc.! Crandall Roofing offers many roofing designs and styles to choose from, with the best industry-leading materials and warranties available nationwide. Their confident crew provides quality workmanship. They prioritize safety and customer satisfaction. All of their crew team members are continuously rigorously trained in the most updated industry-leading materials, equipment, practices, and procedures. The friendly staff at Crandall has a passion for roofing and shows real genuine care for their customers. They provided a personal, timely, professional, communicative, caring, and courteous customer service experience throughout our project from the initial onset to the final completion. Their professional crew was polite and respectful; they showed up on time, worked diligently and efficiently, provided photo documentation of their daily work progress, and respectfully restored the property to impeccable condition at the end of each workday. They did a really great job! A special Thank You! to our indispensable Champion Project Estimator, Daniel! whose positive, caring attitude and extensive generational knowledge were instrumental in influencing our ultimate decision to go with Crandall Roofing Inc., for which we are genuinely...Read More »

John Mallick

I bought a home in 2022 with a new roof installed by Wine Country Roofing that was installed few months prior to my purchase. I had severe damage less than 2 years later. I tried to give them a chance to repair or replace. They wouldn't work with me. That's when I had my roof replaced with Crandall Roofing Company. Crandall Roofing took the time to inspect the roof properly, offer varies options, and communicated through the process. The pricing, work, and completion of my new roof was A PLUS service. They also give you a daily updated photo link to see the installation progress and issues they found from previous installation. I highly recommend Crandall Roofing Company. Thank you to the whole team there at Crandall. I also appreciate how Crandall stayed in touch after completion to see if I was satisfied.

Ronald Tureck

Don’t hesitate to reach out to this wonderful company. I called the week of Christmas with an annoying roof leak just before guests were going to arrive and they sent someone out the next day, located, and fixed the issue. Everyone I spoke to in the office and in the field were so friendly and helpful, and the price was less than I expected, especially coming out the day before Christmas Eve. Thank you, Crandall Roofing 🙏

Ben Kasman

Crandall Roofing, Inc. replaced my roof, all the boards, shingles, gutters and down spouts. Thomas Carrell is very responsive and answered my questions and provided options within my price range. Additionally, work was done on my back patio cover to replace the V-rustic boards, the workmanship is impressive. The crew is respectful, experienced and cleaned the work area daily. I highly recommend this company.

~ Cate Woody

Love my new Crandall roof! You people came out in less than a week from the time I called to schedule the estimate and you gave me a fair estimate that was within my budget for the amount of work that needed to be done to make my new roof look great and last a lifetime! And the time it took to complete the job from first to last nail was less than 2 days! And everybody was very prompt and courteous from Daniel to Gaby and everybody in between! Thank you for making the whole process painless!

~ Hans Clever

With the work done on our house. Tom, you were well organized and caused us no problems from the way you worked our job in to beat the rain, to putting the gutter covers back on in the rain! We will most definitely recommend you to everyone we know.

~ Rachel Barber

I think a company should be judged not only for the completed job but how they help you after. I was concerned about the flange around an exhaust pipe on the roof. Mind you the roof install was 3 years ago. I dreaded calling because times are so crazy and thought I may get the run around. Nope, just the opposite! They came out within days and checked and secured all my exhaust pipe flanges AND blew the leaves off my roof!!! More than I ever expected. I have never given a yelp review but I felt they really deserve a thumb up!! Thank you!

~ Meg Piper

The roof on our house was damaged in high winds. Being new to the area we asked for referrals and Crandall Roofing, Inc. was on all of the lists. Arturo was at our house the next morning. He reviewed the damage and offered a couple of options. We decided to replace a section of roof. The Crandall team completed all of the work by 4 PM that afternoon, beating the storm that arrived that night. Awesome job!

~ Joe L.

Great job on re-roof. We called 6 companies and Jim was the only one who answered our call. He came out quickly, gave an estimate and completed the job in a timely fashion. Most importantly, he always answered his phone when we called. Thank you Crandall Roofing, Inc..

~ Michael H.

I spoke with 11 roofing contractors (mostly flakes) when I needed to replace my concrete tile roof. Crandall Roofing, Inc. was hands down the most professional. My project also involved some structural repairs and other miscellandous items.

Stanley Kraus was just great when he came to my home and his crew worked like a well-oiled machine. They were skilled, curteous and efficient and left the site in apple pie order. They are simply the only ones I would call if I never need a roof done. Definitely 5 stars!

~ Terence McNally

The crew on the site was superb. They were respectful of our needs. They worked as quickly and efficiently as humanly possible. They talked with us about what we wanted on the roof, AND, every day, they cleaned up the work site before they went home. Thank you, thank you, thank you! The professionalism and personality of Crandall Roofing, Inc. have left us with a smile and a great roof.

~ M. & P. Hampton

Thanks so much for the beautiful roof! Please extend my thanks to your crew. They were unfailingly pleasant, very neat and tidy, and clearly hard workers.

~ J. Engdahl

I want to thank you for doing such a beautiful and competent roofing job on my house. Your employees were courteous, efficient, and helpful. Afterwards, they cleaned up thoroughly around the perimeter of the house. There were no messes, no damaged shrubs. Thank you so much for your high standards and professionalism.

~ B. Shatto

Paul and I were very pleased with the work done on our hose. Tom, you were well organized and caused us no problems – from the way you worked our job in to beat the rain, to putting the gutter covers back on in the rain! We will most definitely recommend you to everyone we know.

~ P. & K. Foster

It has truly been refreshing to deal with someone who exercises a strong work ethic. Your dealings with me have been forthright; you have followed through with all that you promised. As I observed earlier, you are the “hero of the neighborhood.” We are impressed wit your consistent, conscientious work and your affordable manner.

~ A. Butler

We, the homeowners of Grenache Way would like to express our appreciation of the way in which you and your crew performed the roofing job on our set of units. The workers were quick, clean, and friendly. The professional way in which the work was performed can be seen in how good the end result looks. The intrusion on the homeowners’ daily lives was kept to a minimum because of this professional performance of the work. Thank you!